Terms and Conditions

1. To whom do these terms and conditions apply?

These terms and conditions apply to all contracts concluded between you as the customer and us as the seller via our online store www.getyourgames.com. Customers in the sense of these terms and conditions are consumers as well as entrepreneurs.

Consumers are natural persons who conclude the legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

Entrepreneurs are natural or legal persons or partnerships with legal capacity who act in the exercise of their commercial or independent professional activity when concluding the legal transaction.

2. With whom and how is the contract concluded? Is the text of the contract stored? What arbitration options are available?

2.1 In the event of conclusion of the contract, the contract shall come into force with

Mr. David Kienel
Get Your Games
Schallstr. 26

50931 Cologne
Germany

 

2.2 With GetyourGames, we provide you a platform through which you can buy them digital content in the form of licensed game keys for computer games (goods). You cannot purchase computer games (whether in physical form as DVD, Blue-Ray etc.) directly from us. As a rule, you cannot purchase computer games (whether in physical form as DVD, Blue-Ray, etc.) directly from us. In exceptional cases, we offer the product for direct download instead of a license key.

We usually purchase the license keys directly from the publishers of the computer games with whom we have reseller contracts. The license keys we offer are therefore authentic and legal. The download of the game is insofar carried out by entering the purchased license key from third-party sites.

2.3 Our offer is aimed to customers from the European Union (EU) and the United Kingdom (UK).

2.4 The presentation of the goods in our Internet store does not constitute a legally binding offer of contract on our part, but are only a non-binding invitations to you as a customer to order goods. By ordering the desired goods, you submit a binding offer to conclude a purchase contract.

2.5 Upon receipt of an order in our Internet store, the following rules apply: you make a binding offer to enter into a contract by successfully completing the order procedure provided in our internet store.

The order is made in the following steps:

  1. Selection of the desired goods
  2. Confirm by clicking the "Add to shopping cart" buttons
  3. Checking the information in the shopping cart
  4. Press the "Checkout" button (or continue shopping with the "Continue shopping" button).
  5. Login to the Internet store after registering and entering the login details (e-mail address and password) or ordering as a New Customer by entering the necessary data (either a permanent customer account is created or an order is placed as a guest without a permanent customer account).
  6. If necessary, enter delivery and billing address.
  7. Selection of the shipping method.
  8. Selection of the payment method.
  9. Re-check or correction of the respective entered data.
  10. Binding submission of the order via the button "Order subject to payment".

 

Before sending the binding order, you can press the "back" button in the Internet browser you are using to return to the Internet page on which your information is recorded and correct input errors or cancel the ordering process by closing the Internet browser. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

2.6 Storage of the contract text for orders via our internet store: We store the text of the contract and send you the order data and our GTC by e-mail.

2.7 The European Commission has set up a platform for the settlement of disputes between consumers and online merchants in accordance with Article 14 (1) of the ODR Regulation. This is the so-called OS platform. You can use this dispute resolution body in case of disputes with us. To access the platform, please use the following link: http://ec.europa.eu/consumers/odr/.

3. What are the prices, delivery and payment terms?

3.1 The prices shown on our website at the time of the order shall apply. We reserve the right to correct obvious errors.

3.2 The prices stated include the statutory sales tax (currently 19% in Germany, possibly different for shipping to other countries) and other price components.

3.3 You have the option of payment in advance.

3.3.1 When paying in advance, you are obliged to pay the purchase price immediately after conclusion of the contract. The total amount (purchase price plus delivery and shipping costs) is to be paid via PayPal or via Stripe. We will send you the corresponding payment information in our confirmation email.

3.3.2 For payment, you will be redirected to the website of the online provider PayPal or Stripe in the order process. In order to pay the invoice amount, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us. After submitting the order in the store, we request PayPal or Stripe to initiate the payment transaction. The payment transaction will be carried out automatically by them immediately afterwards. You will receive further instructions during the order process. There are between 1.5% and 3.0% (possibly higher depending on the country) of the purchase price as costs, which are already included in the purchase price.

4. How can I withdraw my contract?

The right of withdrawal is available to consumers. The contract may be revoked in accordance with the conditions set out in the revocation policy. To exercise the right of revocation, you can either use the use the sample revocation form attached to the revocation declaration or the "Refund" button displayed in the purchase process or in your customer account within 14 days after purchase, as long as you have not yet displayed the license key or the download link.

5. when is the above right of withdrawal excluded?

Among other things, the right of withdrawal does not exist or expires in the case of contracts

  • on the provision of digital content that is not on a tangible data carrier, if we have commenced execution of the contract after the user has
  • has expressly agreed that the execution of the contract is to begin before the expiry of the revocation period, and
  • has confirmed his knowledge that by his consent he loses his right of withdrawal with the beginning of the execution of the contract;
  • for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs;

6. What are the delivery and shipping terms?

6.1 Unless otherwise stated in the offer, the delivery time is a maximum of 3 days from receipt of payment. As a rule, the license key (or, in the exceptional cases mentioned above, the download link) is displayed immediately after receipt of payment.

6.2 For consumers applies:

6.2.1 The risk of accidental loss and accidental deterioration of the goods shall pass to the consumer upon handover of the purchased goods. This shall also apply to sale by delivery to a place other than the place of performance. From the time when the consumer is in default of acceptance, the handover shall be deemed to have taken place.

6.3 For entrepreneurs applies:

6.3.1 The risk of accidental loss and accidental deterioration of the goods shall pass to the Entrepreneur himself or to a person authorized to receive the goods upon handover.

7. Retention of title

We retain title to all goods delivered by us until payment (for entrepreneurs: until payment of all our claims arising from the business relationship).

8. What warranty rights do i have?

The statutory warranty shall apply unless otherwise stipulated.

9. What liability provisions apply?

9.1 In accordance with the statutory provisions, we shall be liable without limitation for damages arising from injury to life, limb or health that are based on an intentional or negligent breach of duty as well as for other damages that are based on an intentional or grossly negligent breach of duty as well as fraudulent intent. Furthermore, we shall be liable without limitation for damages covered by liability under mandatory statutory provisions, such as the Product Liability Act, as well as in the event of the assumption of guarantees.

9.2 We shall be liable for damages not covered by Section 9.1 and caused by simple or slight negligence insofar as this negligence relates to the breach of contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which you may regularly rely on (so-called cardinal obligations). In this case, our liability is limited to the foreseeable damages typical for the contract.

9.3 In the event of slightly negligent breaches of such contractual obligations which are not covered by Clause 9.1 or 9.2 (so-called immaterial contractual obligations), we shall be liable to consumers - this shall be limited to the foreseeable damage typical for the contract.

9.4 Any further liability is excluded. In particular, we assume no liability for the compatibility and functionality of the game keys on all computer systems or game consoles. It is the customer's responsibility to ensure that his systems meet the technical requirements of the games.

10. Final provisions

10.1 The law of the Federal Republic of Germany shall apply. In the case of consumers who do not conclude the contract for professional or commercial purposes, this choice of law shall only apply to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

10.2 The provisions of the United Nations Convention on Contracts for the International Sale of Goods (UN Sales Convention) shall not apply.

10.3 The contractual language shall be German.

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